♥ Payment ♥

I accept payments thru Paypal, a secure online payment system that accepts all major credit cards. Please note: You can make a payment through Paypal even if you don't have a Paypal account. Please pay immediately when using PayPal by clicking the 'Add to Cart' button during checkout. Items will not be shipped until the payment is received. **IMPORTANT** Please specify which address you would like the item to be shipped to ie; home address, work address, friend's address etc.

♥ Shipping ♥

Please note all my items are made to order. Please allow 7-10 days till I make the jewelry. I will ship the item as soon as I am done making it and will contact you in regards with an email. The cost of shipping DOES NOT include INSURANCE so please let me know if you would like to insure your products before checkout and I will adjust the total cost. I am not responsible for lost or stolen packages without insurance. We ship to the address listed on your Paypal payment, so please make sure that this address is up do date and correct.

DOMESTIC (U.S.) SHIPPING: We ship via USPS first class. Delivery confirmation is included for your protection and ours. If you Priority shipping or otherwise, please contact us so we can make arrangements. You will be responsible for the extra fees associated with any other shipping method. We insure packages over $50 in value. If you would like insurance on a less expensive package, please contact us so we can add it on at your cost.

INTERNATIONAL (everywhere else): We ship via USPS first class international. If you prefer Priority International or otherwise, please contact us so we can make arrangements. You will be responsible for the extra fees associated with any other shipping method. You are solely responsible for any and all customs charges, taxes, and other fees required by your country of residence. We cannot be held responsible for these charges, nor will we accept any cancellations or refunds based on these charges.

♥ Refunds and Exchanges ♥

I do strive for 100% customer satisfaction! If you have any issues or problems with your order, please let me know by emailing or sending me a message here. If we have made an error in your order, we will accept refunds sent in an insured package up to 14 days from the ship date. We require you to send us a message prior to returning the item so we can know to expect it. If there is nothing wrong with your order, we may consider returns on a case by case basis, for store credit. Shipping and Handling is not refundable.

Refunds and exchanges are considered on a case by case basis. If you are unhappy with your purchase please contact me within 3 days of delivery. Item must be in original condition when sent and in original packaging. If by some freak accident, the piece breaks, send it back to me for free repair. The buyer pays for the shipping.

♥ Thanks for visiting The Dynasties ♥